AI Order Management

How AI Can Turn Your Admin Team into Supercharged Superheroes in Foodservice

28 Nov 2024

Let’s be honest — your admin team has too much on their plate.

In the world of foodservice, the ones taking charge of admin are the unsung heroes. They’re the ones handling orders, verifying stock, and managing the behind-the-scenes chaos that keeps your business running smoothly. But let’s be real—these tasks can be tedious, time-consuming, and far from glamorous. What if they could work smarter, not harder? What if they could become supercharged superheroes, effortlessly managing orders and boosting efficiency without breaking a sweat?

Drowning in Orders? Your Team Deserves Better

Sales reps and account managers don’t sign up for endless spreadsheets and order corrections, yet they often find themselves buried in administrative work. Every minute spent chasing down missing details or fixing pricing errors is a minute lost on customer engagement and sales.

These manual processes aren’t just slow — they’re error-prone. A single missed order or stock mix-up can damage customer trust and hurt your bottom line. And in an industry where relationships are everything, that’s a risk you can’t afford.

Manual Order Processing? That’s So Last Season

Legacy systems, handwritten orders, endless data entry — if it feels like your admin team is drowning in paperwork, that’s because they are. 

Managing orders manually means:
  • Chasing down missing details from emails and voicemails

  • Fixing pricing mismatches and stock availability issues

  • Double-checking SKUs to avoid costly mistakes

  • Wasting hours on admin work instead of actually engaging with customers

And in a fast-moving industry like foodservice, every minute spent on manual tasks is a minute lost on growing your business.

AI: The Recipe for a High-Performing Admin Team

AI-powered order management steps in to handle the grunt work — automating order intake, extracting details from emails, and ensuring accuracy in real time. It’s like having an extra set of hands (minus the coffee breaks).

Here’s what AI can do for your team:
  • Cut the Tedious Stuff – Say goodbye to manual order entry. AI processes incoming orders instantly, so your team can focus on more important tasks.

  • Reduce Costly Errors – Automated verification means fewer pricing discrepancies and stock mix-ups.

  • Speed Up Response Times – No more backlog of orders to wade through. AI helps process and prioritise requests faster.

  • Free Up Time for Relationship Building – More time for actual conversations with customers, upselling opportunities, and proactive support.

When AI handles the time-consuming tasks, your admin team goes from overwhelmed to overachieving. No more scrambling to keep up with orders — just smooth, efficient operations. The outcome?

  • Smarter Sales Strategies – AI identifies order patterns and upselling opportunities.

  • Stronger Customer Relationships – Faster responses and tailored support boost retention.

  • Increased Efficiency – More orders processed in less time, minus the burnout.

By taking the burden off their shoulders, AI doesn’t replace your team—it amplifies their impact. And that’s what real innovation is about.

The best foodservice teams aren’t buried in data entry. They’re out there building relationships, making sales, and keeping customers happy. With AI as their secret weapon, your admin team can focus on what really matters.

The future is here, and it’s looking mighty heroic.

Ready to supercharge your admin team? Get in touch today and learn how FOBOH’s foodservice assistants can help you thrive.

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Commitment to Allyship

At FOBOH, we're dedicated to creating an inclusive workplace that celebrates diversity. We value the contributions of all individuals, including those from First Nations communities, and believe that diversity drives innovation. We are committed to providing equal opportunities for everyone, irrespective of race, ethnicity, gender, sexual orientation, age, religion, disability, or cultural background.

Acknowledgement of Country

We first started in Sydney, on the traditional grounds of the Gadigal people of Eora Nation. Today our team spans the globe, but most of us are still on land whose rightful custodians are First Nations peoples who have cared for our land, water and sky for ten of thousands of years. We extend our gratitude and respect to Elders past and present and commit to create with intention, using our business, products and influence to protect our planet according to their example.

Let us show you
how we can add value

Simpler, smarter, more sustainable
wholesale trading 🌱

Book a Demo

Commitment to Allyship

At FOBOH, we're dedicated to creating an inclusive workplace that celebrates diversity. We value the contributions of all individuals, including those from First Nations communities, and believe that diversity drives innovation. We are committed to providing equal opportunities for everyone, irrespective of race, ethnicity, gender, sexual orientation, age, religion, disability, or cultural background.

Acknowledgement of Country

We first started in Sydney, on the traditional grounds of the Gadigal people of Eora Nation. Today our team spans the globe, but most of us are still on land whose rightful custodians are First Nations peoples who have cared for our land, water and sky for ten of thousands of years. We extend our gratitude and respect to Elders past and present and commit to create with intention, using our business, products and influence to protect our planet according to their example.

Let us show you
how we can add value

Simpler, smarter, more sustainable wholesale trading 🌱

Book a Demo

Commitment to Allyship

At FOBOH, we're dedicated to creating an inclusive workplace that celebrates diversity. We value the contributions of all individuals, including those from First Nations communities, and believe that diversity drives innovation. We are committed to providing equal opportunities for everyone, irrespective of race, ethnicity, gender, sexual orientation, age, religion, disability, or cultural background.

Acknowledgement of Country

We first started in Sydney, on the traditional grounds of the Gadigal people of Eora Nation. Today our team spans the globe, but most of us are still on land whose rightful custodians are First Nations peoples who have cared for our land, water and sky for ten of thousands of years. We extend our gratitude and respect to Elders past and present and commit to create with intention, using our business, products and influence to protect our planet according to their example.

Let us show you
how we can add value

Simpler, smarter, more sustainable
wholesale trading 🌱

Book a Demo

Commitment to Allyship

At FOBOH, we're dedicated to creating an inclusive workplace that celebrates diversity. We value the contributions of all individuals, including those from First Nations communities, and believe that diversity drives innovation. We are committed to providing equal opportunities for everyone, irrespective of race, ethnicity, gender, sexual orientation, age, religion, disability, or cultural background.

Acknowledgement of Country

We first started in Sydney, on the traditional grounds of the Gadigal people of Eora Nation. Today our team spans the globe, but most of us are still on land whose rightful custodians are First Nations peoples who have cared for our land, water and sky for ten of thousands of years. We extend our gratitude and respect to Elders past and present and commit to create with intention, using our business, products and influence to protect our planet according to their example.